Technology
Logistics, run on one record.Software reads and drafts. People decide.
Quotes, bookings, shipments, documents and charges live in one record. The system reads mail and documents, drafts notices and matches charges; people approve anything that moves money, touches customs or reaches a client.
01 / One record
One order, one record, one view.
One reference
A request becomes a quote, an order and a shipment without being re-keyed between systems.
Every fact has a source
A milestone records the carrier event, document or person behind it, and when it was observed.
History is kept
Changes are added to the order's history rather than written over it, so you can see how it got here.
02 / Assistant
Ask about a shipment in English or Chinese.
Answers from the record
Questions about an order are answered from its current state, not from what was said earlier in the chat.
Asks before anything is committed
Accepting a price or requesting a booking is shown as a card you confirm yourself.
Same facts, your permissions
Customers and staff see the same facts, filtered by what each is allowed to see.
03 / Operations inbox
Our team works from an inbox of decisions.
- Approve
Notices, releases, client messages and specialist quotes the system has drafted, waiting for a person.
- Fix
A field the system was unsure about, a charge that disagrees with the rate, a pre-alert it could not match.
- Watch
Free time running out, tracking gone quiet, a booking still unconfirmed past its promised time.
04 / Tracking
Milestones that say where they came from.
What the software does, and what people do.
The system
- Reads mail and documents
- Drafts notices and messages
- Matches charges against rates
- Watches deadlines and tracking
People
- Approve prices and payments
- Approve customs filings and releases
- Approve every message to a client
- Decide every exception
Next step
See it on your own shipment.
Track a container or request a quote. Each one starts in the same record.