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Plans

Pay per shipment, or lock in terms

Every plan buys the same chain and the same record. Preferred and Enterprise add payment terms, rate locks and faster exception response, and grow with your shipping history.

Standard

Pay per shipment

Published rates · no fee

  • Assistant, quotes, booking requests and tracking
  • Client portal with documents and one statement
  • Exception response within 4 business hours
  • Payment before release
  • Rate locks
  • Named operations contact
Price a route

Preferred

Most clients

From 4 shipments a month · no fee

  • Everything in Standard
  • Payment terms T+30 after credit review
  • 30-day rate lock on contracted lanes
  • Exception response within 4 hours, 7 days
  • Quarterly service review with the numbers
  • Named operations contact
Apply for Preferred

Enterprise

By agreement

Contract rates · annual

  • Everything in Preferred
  • Named operations contact in English and Chinese
  • Critical exception response within 30 minutes
  • Peak-season space commitments
  • API, EDI and custom statements
  • Operated-partner warehouses near your customers
Talk to sales

Partners are not on a plan: capacity partners pay a per-shipment network fee deducted from settlement; software for operated partners is included. Partner terms